Siebel Systems' Expert Services team has selected the Informatica PowerCenter enterprise data integration platform to power high-availability customer software upgrades. With PowerCenter, Siebel Expert Services can address the needs of customers who require near-zero downtime when migrating to new releases of Siebel CRM applications.
"Informatica has long been the data integration software of choice for Siebel Systems and our industry-leading suite of business analytics applications," said Dan Crowley, vice president of Expert Services at Siebel Systems. "The most analytically sophisticated enterprises in the world use Siebel Business Analytics to drive business performance, and they rely on Informatica in their data warehousing and analytic environments. We are pleased to leverage Informatica's PowerCenter platform for data migration, which provides excellent support for the high-availability requirements of our customers during Siebel CRM application upgrades."
A secure and scalable platform, PowerCenter helps ensure successful data migration initiatives by including functionality for accelerating time-to-delivery, minimizing migration effort and risk, synchronizing data and systems for phased migration, and ensuring the quality of migrated data.
"We are pleased to continue expanding our long-standing partnership with Siebel Systems, making available Informatica's proven enterprise data integration platform to the Siebel Expert Services team," said John Entenmann, executive vice president of corporate strategy and marketing at Informatica. "The use of Informatica's enterprise data integration platform is broadening rapidly beyond traditional data warehousing, making this a natural expansion of our companies' existing relationship to include high-availability data migration."
Since 2000, Siebel Systems has provided Informatica data integration software to customers as a key component of its family of industry-leading business analytics solutions that offer insight for sales, service, marketing and senior executives. Under an expanded partnership in 2004, Informatica software was also chosen to support Siebel Systems' comprehensive suite of analytic applications for the whole enterprise including customer, supply chain, workforce and financial analytics.
Using Siebel Business Adapters and leveraging Informatica data integration technology, Siebel Business Analytics customers gain seamless access to data from a wide range of enterprise sources including Siebel, PeopleSoft, SAP and Oracle applications.